Privacy Policy

1. Introduction

Welcome to BookMyGuru ("Company", "we", "our", "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”).

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

Personal Data

Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online chat and message boards.

Audio & Video Calls

• The BookMyGuru platform facilitates one-on-one audio and video calls between users and experts.
• By using our services, you explicitly consent to grant the necessary permissions to access your microphone and camera for communication purposes.
• We do not record, store, or share any audio or video conversations unless explicitly stated and agreed upon by both parties. Device Access Permissions
• Our app requires access to the device’s microphone and camera to facilitate communication between users and experts.
• Users will be prompted to allow access before initiating any calls.
• Denying these permissions may prevent users from using the full functionality of the app.

Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site.

3. How We Use Your Information

Personal Data

We may use information collected about you via the Site to:

• Administer sweepstakes, promotions, and contests.
• Create and manage your account.
• Process your transactions and orders.
• Request feedback and contact you about your use of the Site.
• Send you promotional communications.

Derivative Data

Information collected automatically may be used for market analysis, security, and Site improvements.

Financial Data

We may use financial information to process payments and prevent fraud.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Third-Party Service Providers

We may share your information with third-party service providers that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

5. Tracking Technologies

Cookies and Web Beacons

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. By using the Site, you agree to the use of these tracking technologies.

Website Analytics

We may also partner with selected third-party vendors, such as Google Analytics, to allow tracking technologies and remarketing services on the Site. These services allow us to track User behavior on our Site and across other websites to improve user experience and marketing strategies.

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you become aware of any data we have collected from children under age 13, please contact us at contact@bookmyguru.com .

8. Your Privacy Rights

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. BookMyGuru aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data.

If you wish to be informed of what personal data we hold about you and if you want it to be removed from our systems, please contact us at privacy@bookmyguru.com.

9. Ownership & Permission

App Icon & Branding

• The BookMyGuru app icon was originally designed by our company BookMyGuru and we hold full ownership of the design.
• It does not contain any copyrighted, trademarked, or third-party material, and it is uniquely designed for our brand.

Images, Graphics, and Visual Content

• Custom-designed by our team (Fully Owned).
• Used with explicit permission from the original creator or sourced from licensed providers.
• Certain stock images may be used under appropriate licenses from free stock image providers such as Unsplash, Pixels, etc.

App Content (Text, Articles, Descriptions, etc.)

• All text, written content, and descriptions within the app and website are originally created by BookMyGuru and do not infringe upon any third-party rights.
• We do not use any copyrighted material without proper authorization.

10. Contact Information

If you have questions or comments about this Privacy Policy, please contact us at: